Storage Process Guide for Space Owners
Complete step-by-step guide for managing the storage drop-off process from appointment acceptance to completion
Managing the Storage Process
Once you've accepted a booking, you'll need to manage the complete storage process from appointment coordination to final documentation. This guide covers every step to ensure smooth, professional storage transactions.
Process Duration
The complete storage process typically takes 30-90 minutes from seeker arrival to final documentation upload.
Choose Your Storage Process Approach
Documentation Requirements
Required Media
- Comprehensive photos of all stored items
- Videos showing item condition and placement
- Wide shots of the storage area
- Close-ups of individual items
- Clear documentation of any existing damage
Documentation Tips
- Take photos in good lighting conditions
- Include timestamp and date information
- Ensure all boxes and items are clearly visible
- Upload media immediately after validation
- Keep backup copies for your records
Communication Best Practices
Before the Storage Appointment:
- Confirm appointment details and timing
- Provide clear directions to your storage location
- Review the seeker's item checklist in advance
- Explain your storage policies and expectations
During the Storage Process:
- Maintain professional and friendly communication
- Clearly explain each step of the validation process
- Address any concerns or questions immediately
- Confirm completion and next steps with the seeker
Frequently Asked Questions
Quick Process Checklist
Pre-Appointment
- • Accept appointment in app
- • Coordinate with space seeker
- • Prepare storage area
- • Review seeker's checklist
During Storage
- • Wait for seeker arrival
- • Validate all items together
- • Document with photos/videos
- • Upload media first
Completion
- • Wait for seeker's upload
- • Confirm process completion
- • Maintain professional communication
- • Keep records for reference
After Completing Storage Process
Once you've completed the storage process, here's what to expect moving forward:
Ongoing Management
You'll be responsible for maintaining the security and condition of stored items throughout the rental period. Regular communication with seekers is recommended.
Earnings & Payments
Your earnings (80% of booking value) will be paid monthly via Stripe. Continue providing excellent service to build your reputation and secure more bookings.
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