Getting started with storage
New to our platform? Learn the basics of finding and booking storage spaces.
Download the app and create your account
Before you can search and book storage spaces, you'll need to download our mobile app and create an account. Here's how to get started:
Step 1: Download the Splacebar App
Get the official Splacebar app from the App Store or Google Play Store for the best experience.
Step 2: Create Your Account
Sign up using one of these convenient methods to start booking storage:
Quick Sign Up (SSO)
Email Sign Up
Create an account using your email address and a secure password.
Ready to start: Once you've downloaded the app and created your account, you can immediately start searching for storage spaces in your area!
How storage booking works
Our platform connects people who needs storage space with space owners who have available space nearby to rent. After downloading the app and creating your account, here's how it works:
1. Search for Storage
Enter your location you are looking to store.
2. Book Your Space
Select preferred location and press on 'Book Now'
3. Enter Booking Information
Enter the amount of space you require and the dates you need it for.
4. Review and Payment
Check to make sure all details are correct and make payment.
5. Booking Pending Confirmation
After payment, just wait for the owner to confirm.
6. Confirmation!
When the owner confirm you will received a notification
What you can store
Most storage spaces accept common household and business items:
- Furniture and household items
- Business inventory and documents
- Seasonal items and sports equipment
- Personal belongings during moves or travel
Note: Prohibited items typically include hazardous materials, perishables, illegal items, and anything that could damage the storage space. Always check with the space owner about specific restrictions.
Booking and payment
When you find a storage space you like:
- Select your rental period
- Review the total cost including any fees
- Complete payment securely through our platform
- Receive confirmation with space owner contact details
We accept all major credit cards and debit cards. Your payment is protected through our secure payment system.
Safety and security
Your items' safety is important to us:
- All space owners are verified through our platform
- Read reviews from previous space seekers
- Many spaces offer security features like cameras and locks
Tip: Consider documenting valuable items and always take photos of your belongings before storing them.
Access and communication
After booking, you'll coordinate access details with your space owner:
- Request for the space address and unit number using our secure chat
- Arrange drop-off and pickup times
- Get access instructions (keys, codes, or supervised access)
- Discuss any special requirements or restrictions
Need more help?
If you have questions about booking storage or using our platform, we're here to help.
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